South Coast Productions are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
South Coast Productions
P.O Box 58 Riverton New Zealand (Aotearoa) New Zealand (Aotearoa)
Phone: 64 03 234 8109
Fax: 0800 44 86 83(in NZ only)
Email: videosouth [at] teanau [dot] co [dot] nz
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Shipping within New Zealand is free. All shipping outside of New Zealand costs $10
Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days . International orders are generally received in under <days> days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
All prices do not include GST tax (12.5%) which will be caculated after selection of product along with shipping.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
South Coast Productions is happy to guarantee that your order is shipped in working condition. If you receive product that is defective we will merrily replace the item without question. We do not take responsibility for incorrect orders and reserve the right to refuse replacement of product in such cases as but not limited to; incorrect video format orders or damaged caused during transit.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 64 03 234 8109 (International +44 64 03 234 8109) or fax us on 0800 44 86 83(in NZ only) or write to us at P.O Box 58 Riverton New Zealand (Aotearoa) New Zealand (Aotearoa)
South Coast Productions do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
- Take and fulfill customer orders
- Administer and enhance the site and service
- Only disclose information to third-parties for goods delivery purposes